Microsoft Power Automate
Power Automate consulting: flows that keep running after go-live.
Most businesses already own Microsoft Power Automate through Microsoft 365. We design, build and support the flows: approvals, document routing, Microsoft 365 and Teams workflows, and desktop RPA for older systems that have no API.
Groundwork we have already done
- ILLUMIN8 FZE sends verified order information straight to production through the windream system we introduced, instead of passing paper between departments. ILLUMIN8 case study →
- For Dicetek we rebuilt the backup jobs for its ERP, domain and Tally servers. Automations write into systems like these, so we make sure they can be restored before we connect anything. Dicetek case study →
What it does
What we build with Power Automate.
Power Automate is Microsoft's workflow and robotic process automation (RPA) tool. It is easy to start a flow and hard to keep dozens of them reliable, secure and owned once the person who built them moves on. We build flows the way we build any production system: documented, monitored, with service accounts rather than personal ones, and with a person who answers when one breaks.
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Approvals
Purchase requests, leave, expenses and document sign-off sent to the right approver in Teams or Outlook, with reminders and a record of who approved what.
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Microsoft 365 workflows
Flows across Outlook, SharePoint, Teams, Excel and Forms: filing attachments, creating list items, posting updates and building weekly summaries.
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Document flows
Incoming invoices, forms and contracts read with AI Builder or Azure AI, checked, filed and passed to the next step, with a person reviewing anything uncertain.
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Desktop RPA
Power Automate Desktop for legacy or on-premises applications with no API, where the only way in today is a person clicking through screens.
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Connecting other systems
Standard and premium connectors to accounting, CRM and ERP systems, and custom connectors where none exists yet.
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Clean-up of existing flows
An inventory of the flows already running in your tenant: who owns them, which run on personal accounts, which fail quietly, and what to retire.
The approach
Map, build, hand over.
We start with the process, not the tool, and only recommend Power Automate where it is the right fit.
- 01
Map
We map the process with the people who run it, including the exceptions, and pick the flow that saves the most time first.
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Build
We build in a test environment, with service accounts, error handling and the licences each connector actually needs, then test with real cases.
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Run
Every flow is documented and monitored, with alerts on failures and a named owner on your side and ours.
How we run it
Governed like the rest of your Microsoft 365.
We have run business IT since 2004, and we treat Power Automate as part of your Microsoft 365 tenant rather than a side project. As a Microsoft Solutions Partner for AI Business Solutions and Cloud Solution Provider, we set up environments, data loss prevention policies and licensing alongside the flows, so automation does not open a new route for data to leave the business.
How we control access and data is on the AI governance and security page.
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No flows on personal accounts
Business flows run under managed service accounts, so they keep working when someone leaves.
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Data loss prevention first
Environment and connector policies are set before flows go live, so data stays where it should.
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People keep the decisions
The flow handles the routine path. Anything unusual or high-value goes to a person with the details attached.
Questions buyers ask
Power Automate: common questions.
Is Power Automate included in our Microsoft 365 licence?
Many Microsoft 365 business plans include Power Automate with standard connectors for Microsoft 365 apps. Premium connectors, desktop RPA running unattended and AI Builder need additional licences. We check what you already own before recommending anything.
Should we use Power Automate or a custom integration?
Power Automate suits workflows inside Microsoft 365 and systems with ready connectors. For high volumes or complex logic, a custom integration can be more reliable. We tell you which during the free audit.
Can you take over flows someone else built?
Yes. We start with an inventory of what is running, who owns it and what fails, then document, fix or retire each flow.
What happens when a flow fails?
Failures raise an alert and the flow stops rather than carrying on with bad data. Faults are picked up by an engineer within your agreed response times.
How is Power Automate work priced?
It depends on the number of flows, the systems involved and any licences needed. The free AI Opportunity Audit ends with a written, costed plan before you commit.
Can you support teams outside the UAE?
Yes, remotely. Our head office is in Sharjah with teams in 3 countries, and we cover the US, UK, India, Uzbekistan and the Middle East remotely. We reply within one business day.
Related capabilities
Power Automate works best alongside these.
Free AI Opportunity Audit · no obligation
Tell us which approval or handover you want automated
In the free 30-minute AI Opportunity Audit we look at the process, check what your Microsoft 365 licences already cover and give you a written, costed plan. No obligation.
A prioritised shortlist
The 3 highest-impact AI use cases for your specific business.
An impact estimate
Where AI saves the most time and money — and roughly how much.
A practical build plan
Exactly how we would deliver it, governed and secured.