Published · By Missan.AI, the AI solutions brand of Missan Global
Who it is for
- Companies whose staff already use public AI tools and want a safe alternative.
- HR, operations and sales teams answering the same internal questions every week.
- Groups with many policies and procedures spread across SharePoint and shared drives.
- Management who need an AI answer to the question “where does our data go?”
What is included
- A chosen document set: the policies, procedures and files the assistant should use, cleaned of out-of-date versions.
- Permission review so the assistant only shows people what they are already allowed to see.
- The assistant in Teams or a browser, answering with links to its sources.
- Arabic and English questions and answers.
- An AI use policy so staff know what they may and may not put into AI tools.
- Usage review: which questions are asked and where the documents need fixing.
Where people stay in control
Answers show their sources so people can check them. Anything that affects a customer, a contract or a payment is still decided by a person. The documents stay in your Microsoft environment and access follows your existing permissions.
How we start
- Free AI Opportunity Audit: we look at how the work is done today, the documents and systems involved and where time is lost.
- Fixed quote for a first, small workflow for one team.
- Pilot, check, then extend: the first workflow runs alongside the current process until the team trusts it, then it grows.
See all AI use cases or our guides for UAE businesses.
Proof, honestly
We do not have a published case study for this exact use case yet, so we will not invent one. Missan has served 5,000+ clients and delivered 10,000+ projects since 2004, with teams in 3 countries and 4.6★ from 200+ Google reviews.
Questions people ask
What is a private company GPT?
An AI assistant that answers questions using your company’s own documents, such as policies, procedures, price lists and contracts, and shows which document each answer came from. It runs in your environment rather than on a public consumer service.
Is our data used to train public AI models?
It should not be, and we design for that. We use business services under Microsoft terms where your prompts and documents are not used to train the public models, and keep the documents in your own tenant. The free audit checks this against your licences and policies.
Will people see documents they are not allowed to see?
No. The assistant follows the same permissions as your files, so someone who cannot open a document cannot get answers from it either. Before launch we review oversharing, because AI makes badly shared folders easier to find.
How is this different from Microsoft Copilot?
Copilot works across everything a person can access in Microsoft 365. A private assistant is focused on a chosen set of documents and a chosen job, such as HR policies or product knowledge, and can be used by people without a Copilot licence. Many companies use both.
Can it answer in Arabic?
Yes. It can answer in Arabic or English and work from documents in either language.
How do we start, and what does it cost?
With the free AI Opportunity Audit using the form on this page. We look at which questions take your staff the most time and which documents hold the answers, then propose a first assistant for one team with a fixed quote.
Where Missan.AI can help
Keep reading
Governance
A practical AI use policy for UAE companies
What to include in a company AI policy, with a section-by-section outline you can copy and adapt.
Microsoft Copilot
Microsoft Copilot or a custom AI agent: which does your business need?
A fair comparison of Copilot and custom agents, with readiness and governance points and a simple checklist to decide.
Getting started
How to choose your first AI automation project
A 1 to 5 scoring method for your process list, projects to avoid first, and a 30-day pilot shape.